Pakistan has integrated public service fee settlement into a consolidated digital framework using the PAK App and Pak-ID Single Sign-On (SSO) technology. The system connects users to federal and provincial government portals, allowing them to initiate transactions for identity documents, vehicle token taxes, biometric transfers, and other statutory services.

How Payment Processing Works

Rather than transferring funds directly between bank accounts, citizens interact with the PAK App or Pak-ID mobile application to select their required service. Upon request, the system generates a unique Payment Slip ID (PSID) or Tracking ID dedicated to that specific transaction.

Users then complete payment using structured bill-pay channels rather than standard bank transfers. Supported mechanisms include 1Bill and government payment menus within mobile banking applications like HBL, alongside digital wallets such as EasyPaisa and JazzCash. Additional cashless payment channels include Raast QR codes and e-Sahulat franchise locations.

Coverage and Jurisdictional Details

This streamlined system serves Pakistani citizens as well as overseas residents needing to complete government filings or biometric verifications. While the payment portal operates through a unified SSO interface, specific service coverage and individual tax slab rates continue to vary across federal and provincial departments, including Punjab, Sindh, and the Islamabad Capital Territory (ICT).

Steps to Complete Payment

To settle taxes or application fees, users can complete the following steps:

  1. Log in to the PAK App or Pak-ID mobile application using Single Sign-On credentials.
  2. Select the required identity or vehicle service to generate a unique PSID or Tracking ID.
  3. Open a supported mobile banking app (such as HBL) or a digital wallet (such as EasyPaisa or JazzCash).
  4. Locate the '1Bill' or 'Government Payments' section, enter the generated ID, and submit the payment.